

Six business lessons relearned from the Pandemic
Why the pandemic response has many parallels to common business problems? The COVID crisis has been managed in different ways in most...


An Essential Requirement for Operational Success: FLEXIBILITY – Part 2
The Need for Flexibility In our March whitepaper we talked about the need for resource flexibility to be able to match variable customer...

Resource Flexibility: The Holy Grail of Operational Success Part 1
The Need for Flexibility We don’t get it. We work with organisations that have highly variable demand with weekly, hourly, seasonal and...