Is at-home working? Getting to the bottom of how well it's working
The “Operating Model it is a Changing”… You’ll have to excuse the Bob Dylan reference but the times sure are “a changing”. Almost every...
New Models for the New World - A Once in a Lifetime Opportunity for Change
Never waste a good crisis As many organisations entered the COVID crisis they were forced to work in new ways and achieved changes in...
The New Normal Needs A New Staff Framework How companies have met new people needs in a changing wor
At-Home is Here to Stay in Some Form The COVID-19 Pandemic will change ways of working permanently, in our opinion. Even if a vaccine...
New Game, New Rules: rethinking at-home work - lifting and shifting frontline work to at-home is jus
The world just changed but it needs to change again… In March 2020 on every continent, many of the front-line operations of the world...
Ten Ways to Get Lean Or Add Capacity Fast - Ideas to consider in turbulent times
Getting creative is hard in a crisis Over the last twenty years we have kept adding to our kit bag of things that make a difference...
Outside-In Insights from the Inside
A technique to get rapid traction on customer improvements. Insight about Customers without Asking Customers Many organisations invest in...
